We booked this room with the expectations that the adverti*****t gives and they did not correspond to our accommodation. Of the 72 photos published, only one of them was of the room we stayed in (number 7) and our experience here was terrible: barely 10 square meters between the room and the bathroom and no window in any of the spaces, the buffet breakfast (which we were charged for) were two sachets of unpackaged chamomile, two soluble coffee, two sugar sachets with a single plastic cup placed on top of a small fridge and we didn't even have a nightstand to leave our things on.
There was some sort of fake window (a frame with a handle) behind a cupboard that couldn't even be opened all the way, but it was nowhere near outside or an air duct but was there to cover what looked like plumbing/ cables. In the ad it said that it had a window.
Every time someone entered the apartment we heard it (which was rare). The first night we spent there, we woke up at dawn to the crying of children and the conversations of others. The second time, after midnight, we began to hear loud screams and blows from a very aggressive man that lasted almost an hour. We thought he was breaking down the door.
The contact with the manager of the accommodation, despite announcing that it was 24 hours a day, was non-existent since when we notified him of what was happening this last night (to take measures since we could not leave the room due to fear) while the problem was happening we only received answers automatic.
A terrible experience.
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